Loveholidays acts as an agent in respect of all bookings made on our website or by telephone. How do I cancel my booking and what will the charges be?.The Legal & Compliance Department loveholidays 5th Floor 3 Shortlands Hammersmith London W6 8DA Frequently asked questions Popular Queries: You should write to our company registered office address as follows: Where postage has been underpaid the letter will not reach us. Please ensure this is adequately stamped. Written, postal communication is only required for service of proceedings or official notifications. We cannot otherwise guarantee that your correspondence will be dealt with or responded to correctly. All communication should be presented through Manage My Booking. However, the first port of call should always be your hotel reception who, in most cases, will be able to help you with any concerns immediately. A resort specific telephone number is contained within your booking confirmation. If you have an emergency whilst on holiday, our In-resort team is on hand to assist you 24/7. You'll find answers to many of your queries on our FAQs. Getting ready to travel?Īll details of your booking, including flights, hotel and transfers can be found in Manage My Booking, along with all travel documents and vouchers. If your changes are more complex and you need further assistance, our live chat is available 7 days a week 9am-5pm, where you can communicate real-time with one of our travel experts. And whilst using MMB, Sandy, our virtual holiday assistant, is on hand to guide you through the process. You can make all kinds of changes to your booking using our online Manage My Booking tool. For all existing holiday enquiries, please use your Manage My Booking facility where you can make any changes to your booking or chat with one of our team. You can make new holiday and group bookings over the phone on: 01234 230 440 between 9am and 8.30pm, 7 days a week. Unfortunately, fraudsters have become very sophisticated in enticing you to share personal information with them by pretending to be an organisation that you trust so please exercise caution to reduce the risk of being caught out. We will only ask you for your credit card, debit card or bank details via a secure touch-tone system and never verbally over the telephone or by, text, instant messaging services (such as WhatsApp), email or social media. Please note that loveholidays will only contact you via Manage My Booking unless there is a time critical message that we need to communicate to you (for example, a last minute change to your booking). From booking your holiday and making amends, to answering basic queries, you should be able to quickly and easily get the support you need from our website, our FAQs or within our Manage My Booking (MMB) section. Loveholidays is an online travel agent and, as such, all our efforts are geared towards providing you with up-to-the-minute online support. Xafira Deluxe Resort & Spa - All Inclusive.Atlantique Holiday Club - All Inclusive.Wyndham Residences Kusadasi Golf and Spa.Portaventura Hotel Portaventura – Tickets Included. Leonardo Plaza Cypria Maris Beach (Adults Only).HL Paradise Island Aparthotel & Waterpark.Radisson Blu Resort & Spa Gran Canaria Mogan.Pierre & Vacances Fuerteventura OrigoMare.Sunshine is highly rated, with 97% of reviewers recommending the company on .uk, which is a Google Licensed Review Partner. This means that your money is completely safe whatever package holiday you decide to book. uk is a member of ABTA and all their flight-inclusive package holidays are ATOL protected. If your holiday is more than three months away, Sunshine lets you spread the cost into more manageable chunks, with the final payment not being due until a fortnight before you fly. The remainder of your deposit will be due two weeks before you fly. Sunshine Holidays offers deposits from as low as £30 per person so you can secure your holiday without parting with all your money at once. The company specialises in finding great value deals to the hottest destinations, literally. They've been offering British holidaymakers great deals on all inclusive and last minute for years, keeping the costs down by only selling holidays online (and passing on the savings to you). Sunshine lovers rejoice, we’ve partnered with .uk, a low cost online travel agent that’s owned by On The Beach.
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